What is not covered by the warranty
Please note that the warranty is in relation to the product supplied, not the installation.
If the heater is not installed by an authorized AUTOTERM service center or by an independent installation, for obtaining a warranty, you must contact one of the authorized service centers authorized by AUTOTERM for installation and warranty repair to confirm the installation. In this case, a note is made in the warranty card (a service center may charge a fee for this service).
Producer, ADVERS company pays special attention to improving the quality of manufactured products, developing high-quality provision of installation services, service and maintenance. The quality of the products is provided by a certified quality management system that meets the requirements of international quality standards ISO 9001: 2008, ISO / TS 16949: 2009. Our products use unique patented burners of our own design, adapted for Russian fuel and harsh operating conditions up to -45 degrees Celsius.
Just as important factor is the availability of an extensive dealer network throughout Russia, CIS countries, Europe, North America, Arentina and South Korea. Our entire dealer network provides a full range of services for sales, installation, warranty and post-warranty service. All dealer centers have the necessary equipment to restore and verify the operability of the product as soon as possible.
We appreciate every consumer of our products, so we are working to improve the quality of products and try to open Service Centers in the widest possible range and get closer to the consumer.
Our specialists are ready to answer all questions related to the operation of our products, and also within a few hours 24/7 to answer any technical questions regarding our products: +371 25529999, e-mail: firstname.lastname@example.org
Feel free to ask your questions using our contact form.
We would like to inform you about company’s «Autoterm» organized Europe's dealers seminar: "Be ready! 2017", that will take place in Riga on 14-15 September 2017. Agenda of the seminar: September 14th , 10:00 - 17:00 Review of market of AUTOTERM and ADVERS companies ; Overview of the produced product upgrades Control panels - updates and a list of configurable parameters; Modems - updates, methods of connection and management; Presentation of a new universal program of liquid heaters with heating and preheater modes for their use for the purposes of space heating, water heating for domestic o...Read
TIGEREXPED company will take participation in one of the biggest motorhome and caravan exhibitions in the world - CARAVAN SALON 2017. They will not be alone in this exhibition, because AUTOTERM will be there alongside with our partner and friend TIGEREXPED. TIGEREXPED and AUTOTERM company’s team are getting ready for this spectacular exhibition that will take place in Düsseldorf, Germany from 25.08 till 03.09. - 2017 CARAVAN SALON 2017 is just around the corner and so is cold weather, that’s why we will be presenting our air heaters PLANAR and engine preheaters BINAR with their equipment at t...Read
Dear partners and colleagues, We would like to inform you, that we have a new control panel PU-5 (assy.3520) for air heaters PLANAR product line and it is ready and available for purchasing. Compact size control panel PU-5 can be used with all air heaters PLANAR 12V and 24V. By our clients and PLANAR air heaters users requests we have embedded Ventilation mode to our PLANAR air heaters and PU-5 control panel. Our new control panel PU-5 includes Ventilation mode, Heating mode and Heating mode with ventilation function. For easier use PU-5 has 2 buttons, LED indicators and control knob to chang...Read
Autoterm company with our partner Tigerexped has successfully participated in ABENTEUER & ALLRAD exhibition in June 2017. ABENTEUER & ALLRAD is one of the biggest cross-country exhibitions in the world with a large variety of products that are associated with off-road type vehicles, motorhomes, travelling accessories, outdoor equipment and our company’s air heaters and pre-hetares. This open-air exhibition took place in Germany, Bad Kissingen and was opened for 4 days. Friendly team of Tigerexped and our company's technical specialist answered all questions that customers asked and also demons...Read
A lot of people are trying to find the best solutions in their life and we appreciate it. For them we are making and selling Autoterm heaters, that, as we are sure, are the best price and quality ratio. But some people try to find the cheapest solution without thinking about the consequences, buying heaters on trading floors on the Internet such Ebay, AliExpress etc. as well as with some unknown sellers. That is why we would like to draw the attention of all our present and future friends, partners and buyers to why it is not worth buying an Autoterm heater from an informal seller. In this cas...Read
Autoterm company has successfully participated at Kristiansand Båtmesse boat exhibition with official dealer Servitek. Exhibition was opened 2 days, and we are glad that we were there. We appreciate everyone who had questions for us or our dealer Servitek. Bout and yacht enthusiasts were here too. We appreciate the attention that we received from customers and enthusiasts. First day was sunny and our product line for exhaust adapters were shining in the sun. Second day wasn't so sunny, so we turned on our PLANAR airheaters and forgot about the chilly weather. Overall this was an exhibition tha...Read
We would like to announce that the manufacturer developed and launched new software for the OLED PU-27 control panel (assy.3600), which allows now to use it not only to the engine preheaters but also air heaters PLANAR. The version of software and compatibility with PLANAR heatrs is possible check in the control panel Options. Old software version 188.8.131.52 New software version 184.108.40.206en To connect the OLED PU-27 control panel to engine preheater 14TCmini you need to order the wire-adapter (assy.3795) additionaly.Read
Important information for all our dealers and customers! We are changing package size for our air heaters AUTOTERM PLANAR 44D. Now air heaters PLANAR 44D package size will be - 49x37x32 centimetres. We have made packaging of PLANAR 44D a bit bigger, but at the same time more safe for transportation and user-friendly. This type of packaging will be released realy soon worldwide. Here's a comparison photo of the package size till this moment and new package. Also a little insight pictures of how everything will be in the package. (On the left: New / On the right: Old)Read
ABENTEUER & ALLRAD 2017, dont miss this outdoor exhibition. Jeeps, campers, fresh air and of course Autoterm products presented by product dealer Tigerexped. This will not be a borring show. Exhibition has planned a lot so everyone will have fun. From massive jeeps to accesories, test drives and more. Dont miss it. Find our products from Tigerexped. They will be ready and waiting for you. Don't miss this worlds largest cross-country Expo. Place: Kapellenstr. 11 D-97688 Bad Kissingen Country: Germany Visit for info. https://www.abenteuer-allrad.de/?lang=en https://shop.tigerexped.deRead
Kristiansand Båtmesse exhibition in Norway is just around the corner. Come to see Autoterm products at this boat show. Our products will show and demonstrate our dealer Servitek. Dont be shy and go to Servitek to ask questions about our heaters. Servitek team and Autoterm products will be waiting for you. Enjoy the Show. Visit for more info. - http://kristiansand-baatmesse.com http://www.servitek.noRead