Privacy Policy & Terms of Use

General Rules

The present rules (hereinafter referred to as the "Rules") set out the main principles and procedures for regulating www.autoterm-europe.com website visitors' personal data management, which are available on www.autoterm-europe.com.

Personal data which you specify on the website www.autoterm-europe.com are managed in accordance with these Rules, General Data Protection Regulation and the Personal Data Protection Law, as well as other laws of European Union and Latvia regulating the protection of such data.

Purpose of Personal Data Management

We recognize and respect constitutional rights of each person who visits the website www.autoterm-europe.com and uses the services provided on this website. We may collect and use your personal data (eg., name and surname, address, telephone number, e-mail address and other information you provided in the user registration form on www.autoterm-europe.com) for the following purposes: a) to process the order of a product or service (hereinafter referred to as the "service") which you have placed on the website www.autoterm-europe.com; b) we can use your data for any other specific purpose, including marketing activities, only upon your consent.

Non-Personal Data Management

Your non-personal data – the data related to the services ordered on the website www.autoterm-europe.com – can be used for anonymous statistical researches. In any case, processing of such data will not imply direct or indirect disclosure of your identity. In certain cases, we reserve the right to transfer the anonymous statistical information to third parties.

Transfer of Personal Data to Third Parties

Subject to these Rules, when managing your personal data, we reserve the right to transfer data to a third party only solely for the purposes referred to these Rules and to the extent necessary for achieving the defined objective. In other cases, without your prior consent, we will not disclose your personal data to third parties other than those specified in these Rules, complying with the requirements of the legislation of the Republic of Latvia, except for cases when it is necessary for the implementation of the concluded agreement or under the laws and regulations of the Republic of Latvia.

Cookies

We reserve the right to record information (usually sent as “Cookies”) on your computer when you visit the website www.autoterm-europe.com. This information makes it easier to use the website www.autoterm-europe.com and eliminates the need to enter personal data during each visit. You can delete this information from your computer or block its use by changing the settings in your Internet browser.

We collect device information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

“Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

“Geo-tagging” or ”Geo-codding” is used for data analytics to improve your experience on the website based on approximate location.

We also use Google Analytics to help us understand how our customers use our website. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/

Transfer and Updating of Personal Data

In order to efficiently and accurately fulfil your order and ensure service ordering on the website www.autoterm-europe.com, we need to receive accurate data from you. You need to fill the data in the registration form on the website www.autoterm-europe.com as well as to update the data as soon as possible if they have changed.

Terms of personal data storage

In order to maintain high-quality communication with the website visitors, personal data shall be stored within 1 (one) calendar year from the receipt of personal data. If no written application was received from the website visitors about the need to erase their personal data, data storage shall be extended for another 1 (one) calendar year after the expiration of the data storage period.

Your Personal Data Rights

Visitors of the website may request information about their personal data stored on Autoterm servers within 20 (twenty) business days, ask about the time and nature of the receipt of personal data, the reasons for the storage, changes in the data, and ask to delete the data, if the request is not in conflict with the legislation of the Republic of Latvia.

If personal data that are not sensitive – email, phone, name or surname – were processed for advertising purposes (for example, to organize an advertising campaign) and the data on the website were disclosed to a third party, the data will be immediately deleted upon request.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact form available in contacts section on our website.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information can be transferred outside of European Union, including to Canada and the United States.

We do not transfer or process your personal data outside of the European Union, unless we have taken such measures as are necessary to ensure the transfer is compliant with all applicable data protection law

Personal Data Security

When managing your personal data on the website www.autoterm-europe.com, we use secure organizational and technical resources and protect these data from accidental or unlawful destruction, alteration, disclosure and any other illegal activities.

All personal data is subject to the Internal Rules for Safe Storage and Secure Data Transmission: access to the server is protected by reliable passwords that are known to the Handler and Data Manager; we use modern technologies to protect data (including the “Firewall”).

In some cases, HTTPS secure connection protocol, as well as data anonymous data encryption on the server, can be used for secured data transmission.

Websites of Third Parties

We are not responsible for management of your personal data which belong to third parties. We are not responsible for confidential terms and third-parties’ website activities even when you visit websites through www.autoterm-europe.com. We recommend you to get acquainted with confidential terms of each individual website you visit.

Reports

In case of questions and complaints related to activities on the website www.autoterm-europe.com, please contact the team of the website www.autoterm-europe.com.

Agreement

By providing your data on the website www.autoterm-europe.com, you agree to the management of your data on the website in accordance with these Rules.

Copyright

Dissemination and use of the text and graphic information available on the website www.autoterm-europe.com, on other Internet websites and in the mass media without the consent of LLC Autoterm is prohibited.

The copyright of the given information belongs to the relevant natural and legal persons, as specified in the text and graphic information. If there is no reference to third parties, the copyright reference is given together with the information, and the right to the information belongs to LLC Autoterm.

Although LLC Autoterm endeavors to ensure that the information available on the website www.autoterm-europe.com is true, up-to-date and accurate, the company is not responsible for the current status of accuracy of the information or consequences that may result from the information provided on the website.

Rules of the use of Autoterm Europe logo

Graphic image

 

Copyright holder:

“AUTOTERM", SIA

Registration number:  40103579550

Trikātas iela 4, Rīga, LV-1026, Latvija

The logo is registered as a trademark at the territory of the European Union in the following classes (International (Nice) Classification of Goods and Services for the Purposes of the Registration of Marks):

     11   Autonomous heaters; spare parts for autonomous heaters.

     35  Retail and wholesale services of autonomous heaters and spare parts for autonomous heaters, including via the Internet.

Any use of the logo or an identical or similar designation in relation to goods and services that are identical or similar to the goods or services, for which purpose the logo has been registered is prohibited without a written consent with the copyright holder.

Goods acquired by dealers/ distributors from the Copyright holder based on the contracts concluded to be mandatory marked with the logo of the copyright holder. 

It is prohibited to mark with the logo, as well as an identical or similar designation or otherwise designate the spare parts, auxiliary equipment and items of the goods that were purchased from third persons and are not the products of the manufacturing works “ADVERS”, Ltd., Russia.  In case of the sale of such equipment aimed at the use jointly with the goods of the copyright holder, it is inadmissible to mislead the consumer  relating to the manufacturer of such equipment. 

Any use of the logo is prohibited for the purposes not directly related to the sale of goods of the copyright holder.

Upon the use of the logo it is prohibited:

  • To make any modifications in the logo and separate elements thereof.
  • To change the proportions of the emblem and inscriptions in the logo, the distance between its elements, colors.
  • It is inadmissible to scale the inscription separately from the emblem, to distort or shift the elements inside the logo.
  • Strictly prohibited to use the inscription separately from the emblem.
  • The use of the emblem without the inscription is allowed only in the case, if necessary for the design purposes and if it makes impossible to place the entire logo.
  • Use of the logo on a non-contrast background. The logo should always keep the legibility.

These rules may be any time amended by the copyright holder.

The rights of the copyright holder to the trademark are protected by regulatory enactments of the European Union. In case of infringing the rights the infringer will incur liability for the entire loss caused.

References to regulatory enactments:

Regulation (EU) 2017/1001 of the European Parliament and of the Council of 14 June 2017 on the European Union trade mark;

Amendment of the Rules

We have the right to fully or partially amend these Rules by notifying you through the website www.autoterm-europe.com and/or e-mail address that you have specified. Using the website www.autoterm-europe.com after the amendments means your consent to these amendments of the Rules.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices or terms of use, if you have questions, or if you would like to make a complaint, please contact us through contact form in contacts section on the website or by email to promo@autoterm-europe.com

Final Provisions

The parties shall resolve all disputes by mutual agreement. If mutual agreement has not been reached, the dispute shall be resolved in a court of the Republic of Latvia according to the legislation of the Republic of Latvia.