Warranty Registration

In order to complete warranty registration or to receive warranty status, please fill out necessary fields.

Warranty terms

The warranty terms of exploitation of heater outflows under reaching one of the following terms:

  • the terms of exploitation attained 24 months from the date of purchase or installation date of the heater.
  • the warranty resource to all air heaters 2000 working hours;
  • the warranty resource to engine pre-heaters 1000 working hours.

If not reported within 14 days from the time of purchase, manufacturer does not accept any claims on incompleteness and mechanical damages after sale of heater. Warranty is valid from the moment a certified service or specialist by Autoterm has registered heater with warranty certificate.

All Autoterm certified services are listed here. If installation was by end-user or specialist, it must be / inspected by Autoterm specialist. To register warranty, original purchase evidence ( purchase receipt, invoice) must be to a certified service at the time of registration of the warranty.

The intent of the Autoterm warranty is to protect the original end-user of the heater from defects and provide free repair and replacement of defective parts in the manner provided herein. During the warranty period, the exclusive remedy will be for Autoterm, at their discretion, to repair or replace those parts are defective in material or workmanship.

The warranty does not apply to defects resulting from:

  • improper installation, which is not in accordance with valid, supplied installation instructions or approved OEM applications.
  • force majeure: lightning strike, fire, flood, voltage fluctuations, accident;
  • transport damages;
  • exploitation, storage and transportingt;
  • repair or adjusting, if they are conducted by the organizations, not authorized by AUTOTERM on installation of the heater and warranty repairing;
  • independent repair of heater or use of spare parts not approved by original manufacturer.
  • use of wrong voltage
  • Failure of the heater due to combustion chamber impurity;

While warranty is provided to the “original end-user”, it is to be administered and serviced through an authorized Autoterm dealer in accordance with the heaters warranty terms. All Autoterm certified services are listed here.

Normal wear of service parts: (filters, gaskets, glow plug screens and fuses are not covered by warranty)